Shipping Insurance and Missing Mail Policy

Why splurge on shipping insurance?

When choosing a shipping option, we will not be liable for parcels without a signature that is marked delivered but not received. While rare, these instances can happen.

Damaged Box or Missing Contents?

If you received a box that is damaged and/or is missing contents that require a claim to be submitted, the receiver of the package must keep possession of the box and all contents for possible carrier inspection. If contents are discarded, it will render our ability to file a claim null and void.